Privacy Policy

Proud Palate is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website www.proudpalate.ca and our services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when you use our website forms or contact us directly. This may include:

Name
Email address
Phone number
Event details or service inquiries
Food preferences, restrictions, or allergies
Location or address for chef services
Any additional information you choose to share

We do NOT collect or store payment information through our website.

We may also collect automatic data through Wix, including:

IP address
Browser type
Device information
Cookies and similar tracking technologies

This data helps improve website performance and user experience.

How We Use Your Information

We use your information to:

Respond to inquiries submitted through our Wix contact forms
Provide quotes, information, or services you request
Schedule or confirm bookings
Personalize menus based on your preferences or restrictions
Improve website functionality and user experience
Communicate updates or service-related information
Maintain internal records and client communication history

We do not sell or rent your personal data to third parties.

How Your Information Is Stored

Our website is hosted on the Wix.com platform, which provides secure data storage on its servers.
Your information may be stored in:

Wix secure databases
Email communication
Internal business records

Wix stores your data behind secure firewalls and complies with industry privacy standards.

Cookies & Tracking Technologies

Wix uses cookies to:

Enable website functionality
Improve performance
Analyze site traffic
Provide a better browsing experience

You can manage cookie preferences through your browser settings.

Sharing Your Information

We may share your personal information only with:

Wix (as our website host)
Service providers we use for communication or scheduling
Legal authorities if required by law

We do not sell, trade, or disclose your information to unrelated third parties.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold
Request corrections
Request deletion of your data
Withdraw consent
Object to processing
Request a copy of your data

To exercise your rights, contact us at the email below.

Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal requirements

You may request deletion at any time.

Links to External Sites

Our website may contain links to other sites (e.g., social media). We are not responsible for the privacy practices of those websites.

Children’s Privacy

We do not knowingly collect information from children under 16. If such information is provided, please contact us so we can delete it.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.