Terms & Conditions

Legal Framework for Private Chef Services
These Terms & Conditions outline the policies and expectations for all services offered by Proud Palate (“we”, “us”, “our”). By booking or using our services, you agree to these terms.

Services Provided

Proud Palate provides in-home meal prep, private dinners, canapés, and small event services.
All services are performed in your home using your kitchen and equipment unless otherwise arranged.

Client Responsibilities

To ensure a smooth and safe experience, clients are responsible for providing:

A clean and functional kitchen
Working stove, oven, sink, and refrigerator
Basic cooking equipment such as pots, pans, mixing bowls, cutting boards, knives, and utensils
Cleaning products including dish soap, sponge, trash bags, and paper towels
Clear counter space for food preparation

Clients must also communicate in advance regarding allergies, dietary restrictions, building entry details, parking instructions, or any limitations that may affect service.

Groceries & Ingredients

Groceries are not included in the service rate.

Clients may either purchase all required ingredients themselves, or request that Proud Palate shop for and deliver groceries.
If grocery shopping is requested, it is treated as a separate service and includes a shopping fee, carrying/transport fee, and reimbursement for the cost of ingredients. All grocery costs must be reimbursed the same day.

Booking & Deposits

A non-refundable deposit is required to secure bookings for private dinners and events.
Meal prep sessions may require a deposit or full payment depending on scheduling demands.
A booking is only confirmed after the deposit has been received.

Cancellations & Rescheduling

Meal Prep Sessions:
Cancellations made less than 48 hours before the session may be charged up to 50% of the service fee.
Same-day cancellations may be charged 100%.

Private Dinners & Events:
Deposits are non-refundable.
Cancellations made less than five days before the event may be charged the full service fee.
Rescheduling is possible depending on availability.

Allergies & Food Safety

Clients must disclose all allergies and food restrictions before service.
Proud Palate is not responsible for issues caused by incomplete disclosures, allergens in client-provided ingredients, or cross-contamination risks within the client’s kitchen.

Liability

Proud Palate is not liable for injuries, damages, or issues caused by:

Faulty or unsafe appliances
Unsafe kitchen environments
Power outages or building-related problems
Improper food storage or handling after the service is completed

Clients are responsible for ensuring their kitchen is safe and functional.

Payment Policy

Payment for services and groceries (if applicable) is due on the day of service unless otherwise agreed.
Accepted forms of payment include e-transfer and other approved methods.

Photos & Media

With your permission, Proud Palate may photograph dishes prepared during your service for marketing and portfolio use. No images of your home or family will be taken without explicit consent.

Privacy & Personal Information

Personal information collected for bookings or communication is handled according to the Proud Palate Privacy Policy.

Updates to These Terms

These Terms & Conditions may be updated at any time. Updates will be posted on this page with a revised date.